OneSignal global customer stories

Build a reason
for customers to return.

How content, commerce and digital services adapted
their messaging to customer behavior, and what changed.

Content and subscriptions · Primarily North America

OnDemandKorea

Messages shaped by viewing history.
Viewers who return.

12% increaseMonthly active users after adopting OneSignal

App push and in-app messages complemented email, using customer behavior to create reasons to return.

Commerce · Canada

FoodHero

Up to 10%Abandoned carts recovered each month

Push and email reached customers who had abandoned a cart in the last hour, encouraging them to complete the purchase.

Digital services · Fitness

BetterMe

22% increaseApp retention after personalized messaging

Behavior and goals informed personalized messages. Segmentation, A/B tests and in-app messages helped customers take their next step.

Apply it to your service

Review customer data, app architecture and target campaigns
to define the development, setup and operations IXC will handle.