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Services

IXC runs 24 services. Start with one problem and add only the practices it needs.

Overview

What IXC covers

Wherever the project stalls, in assessment, build, operations, or assurance, one of the 24 services covers it. Start at the stage you need today.

01

Assess and advise

What to change first, settled on evidence

Software QA

AI-Built App Testing

Missing requirements and exception paths

Software QA

QA Process Consulting

QA assessment and process design

Cloud

Cloud Cost Optimization

Cost visibility and FinOps

Customer Engagement

CRM Strategy Consulting

Assessment, KPIs, key-campaign design

02

Build and migrate

The agreed design, running in production

Software QA

Test Automation

Web, mobile, and API automation

Cloud

Cloud Migration

Dependency mapping and cutover

Cloud

Cloud Infrastructure Build

Architecture design and deployment automation

Payments

Payment Integration

Authorization, cancellation, refunds

Payments

Payment Gateway

Multi-provider payment orchestration

Customer Engagement

OneSignal Onboarding

SDK integration, key campaigns

Customer Engagement

Customer Data Integration

Event and tag design and delivery

Customer Engagement

CRM Migration & Transition

Solution and paid-plan transition

03

Operate and improve

Reliability and cost that stay predictable after launch

Cloud

CDN & Global Acceleration

Caching, origin protection, delivery

Cloud

Managed Cloud

Monitoring, patching, response

Cloud

Web Security — WAF & DDoS

WAF operations and Akamai DDoS defense

Payments

Recurring Billing

Subscription invoicing and retries

Payments

Reconciliation Automation

Rule-based settlement matching

Payments

Payment Operations

Transaction monitoring and disputes

Customer Engagement

Journey Orchestration

Journeys, segments, A/B tests

Customer Engagement

Managed CRM Campaign Operations

Monthly operations and reporting

04

Assure and protect

Evidence in hand for release and transaction calls

Software QA

Release Readiness Review

Pre-release build review and verdict

Software QA

Performance Testing

Load, failure, and recovery

Software QA

QA Outsourcing

Dedicated QA delivery team

Payments

Fraud Detection

Anomaly detection and review

Technologies we work across

Cloud
Containers
CI/CD
Observability
Payment infrastructure
Data
CRM and messaging
Security

Services

24 specialist services

Consulting, implementation, and operations across Software QA, Cloud, Payments, and CRM marketing.

Adoption path

Five stages from assessment to improvement

Join at any stage. What you hold at the end of each stage is settled before work starts.

How to choose

How we pick the work and hand it back

01

One problem, not the whole roadmap

Start with the single task that hurts most today. The next scope can wait until the first result is in front of you.

02

One quote and one schedule across practices

One task often needs QA and cloud at once. Rather than chasing a quote per practice, you get a single point of contact and a single schedule.

03

A scope that also names what we will not do

What gets fixed before kickoff: the deliverables, the decision criteria, and who owns each stage on the IXC side and on yours.

04

Independence as the finish line

Runbooks, dashboards, and decision criteria come with you, so the work carries on the same way once the engagement ends.

Next steps

Where to begin

You do not need to know which service to start with. What you take away from the conversation is an order of work that fits your environment, timeline, and in-house team.