Technology Knowledge Media
IXC publishes the criteria, the evidence behind them, and the checklists that technical decisions and day-to-day operations actually rely on.
5 technology areasVendor-neutralEvidence-first
Featured
Test results are one piece of release evidence, not the verdict. A Release Evidence Matrix, the READY / READY WITH CONDITIONS / HOLD criteria, a residual risk register, and a Release Decision Record.
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Articles published
5
Technology areas
09.26
Latest publication (2026)
Topics
Articles from our four practices — Software QA, Cloud, Payments, and CRM marketing.
Requirements, verification evidence, release decisions, and quality operations
Workload placement, cost, and backup and recovery design
User journeys, service signals, and reliability operations
API inventory, security controls, and edge architecture
Deployment, migration, handover, and the move into operations
Archive
Results: 50
2026-09-26 · 18 min read
Compare FCM operations and OneSignal across data, campaign changes, permissions, observability and migration responsibilities. Evaluate direct operation, a platform and a hybrid against the same scope and total cost.
2026-09-26 · 18 min read
CRM data readiness checks whether the events, attributes, identifiers and receiving states needed for campaign decisions are correctly connected to the same customer. Visible events alone do not establish current eligibility after cancellations, withdrawals or account switches.
2026-09-26 · 18 min read
Diagnose missing push notifications by separating request acceptance, audience and queue, provider acceptance, device receipt, display and interaction. A server success does not establish device receipt or display; investigate from the last verified stage.
2026-09-26 · 18 min read
Prevent post-purchase cart reminders by checking Journey-entry and send-time eligibility separately and excluding customers whose order is in progress or complete. Investigate event delays, duplicates and identity errors independently.
2026-09-26 · 18 min read
Randomly assign eligible customers at the same time to campaign and no-campaign groups, then compare outcomes for everyone originally assigned. Clicks and attributed purchases alone do not establish incremental revenue; examine assignment, observation, costs and uncertainty.
2026-09-26 · 15 min read
Choose the first campaign by considering the current business bottleneck alongside customer eligibility, data, customer value, operational capacity, and measurement. A large list does not establish readiness if you cannot verify customers’ current status or handle inquiries and withdrawal requests.
2026-09-26 · 23 min read
CRM migration is an operational transition that carries customer identity, messaging eligibility, active campaigns, and sending responsibility into a new environment. Even while the same customer exists in both tools, only one should own each business message.
2026-09-26 · 15 min read
Subscription billing design connects payment methods, contracts, charges, payment attempts, and entitlements through change, failure, and cancellation policies. A successful first payment still leaves responsibility for next month’s failure, cancellation during retries, plan changes, and access revocation.
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We review the criteria covered here against your own operating environment. IXC stays on from build through to running the service.
