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Payment Integration

A payment build service that attaches Korean PG, wallets, and overseas PG to your order flow, carrying one state from authorization through partial refund.

  • Payments
  • Integration
  • Operations
  • Risk response

01Overview

Service overview

Payment Integration attaches payment methods to your order flow and implements authorization, cancellation, and partial refund so no state is lost. The design assumes the connection will drop and the response will arrive late. Retry and lookup steps are built in, so no duplicate authorization and no order of unknown payment status is left behind.

03What we deliver

Scope of delivery

01

Payment API and SDK integration

The provider server APIs and the app and web SDKs are wired into your screens and order processing. From opening the payment window to receiving the result notification, no segment is left unconnected.

02

Payment method and state-flow design

Authorization, cancellation, and refund rules that differ by method are folded into one order state flow. The order lookup and partial cancellation screens an operator uses read that same state, so adding a method later leaves the order and settlement logic alone.

03

Sandbox, certification, and launch validation

Failure and cancellation scenarios are exercised in the sandbox and the provider certification is passed together. Exception handling is proven before the first real transaction arrives.

Service brief

One page covering scope and the deliverable at each stage.

Get the service brief

How the service works

Connect transaction states from order to refund

Integrate payment methods with orders and verify delays, retries, cancellations and refunds.

How the service works
  1. Connect payment APIs to orders

  2. Define authorization, cancellation and refund states

  3. Verify failures and retries

04Why this way

Points of difference

Each point lists the deliverable that backs it.

Korean PG, wallets, and overseas PG in the same hands

IXC works with Toss Payments as a partner. Korean PG providers such as KG Inicis, wallets such as KakaoPay and Naver Pay, and overseas PG providers such as PayPal, Alipay, and Stripe are all handled here. Payments on a WooCommerce storefront are attached the same way. There is no need to find one vendor for domestic payments and another for overseas ones.

Backed by

  • Transaction state map and RACI
  • Integration spec and exception design

Client work · Artist platform

Artist platform, company A — point top-up and management

Top-up, spending, and balance were settled into one state model and attached to the running service.

Learn more

Nobody goes hunting for a transaction that never answered

Networks drop and responses arrive late. Every request carries a unique key, so any number of retries results in one processed transaction. A transaction that never returned a response is checked against the provider lookup API and brought back into line. The payment integration for an AI character chat service was built on the same procedure.

Backed by

  • Reconciliation rules and runbook
  • Settlement report template and anomaly rules

Client work · AI character chat

AI character chat, company M — payment integration

Authorization, cancellation, and refund states were fixed first, and the provider was connected on top of them.

Learn more

05How to start

From first call to kickoff

Every stage ends with an agreed scope and a deliverable in your hands.

Step 01

Map the transaction

We write out every transaction state and its owning team from authorization through cancellation, refund, and settlement in one state map.

DeliverableTransaction state map and RACI

Step 02

Integrate safely

We build the APIs, security, and data flows assuming failure, retry, and duplicate authorization, then verify them in the sandbox.

DeliverableIntegration spec and exception design

Step 03

Operate and reconcile

We join monitoring, exception handling, and reconciliation into one loop and classify the cause of any anomaly on the day it occurs.

DeliverableReconciliation rules and runbook

Step 04

Stabilize settlement

We hold the closing cycle and fix the report format and anomaly rules so every difference can be explained at T+1.

DeliverableSettlement report template and anomaly rules

06Contract options

Ways to work together

07Service levels

Service levels

Same day

Suspicious transactions traced to cause

T+1

Settlement reconciliation report

3routes

Domestic PG, wallets, and overseas payments

08Example engagements

Client work

Work we took on.

All client work

Live commerce, company B — building the payment integration

Live-commerce company B needs payment integration attached to its service.

What we doAuthorization, cancellation, and partial refund states are defined first, idempotency keys and retry rules are set, then failure paths are exercised in the sandbox and the provider review is passed.

What it leavesOperations took it over with no order left in an unknown payment state.

Artist platform, company A — point top-up and management

The platform needed a way to top up and manage the points used in artwork transactions.

What we doTop-up, spending, and balance were settled into one state model and attached to the running service.

What it leavesTransactions that move on points rather than a payment method sit in the same record.

AI character chat, company M — payment integration

A service built with generative tooling had to take payments for the first time.

What we doAuthorization, cancellation, and refund states were fixed first, and the provider was connected on top of them.

What it leavesIt went into operations with no transaction left in an unknown payment state.

Client work

Where we did this work

Engagements where we actually took this on.

All client work

09FAQ

Frequently asked questions

  • The contracting party is you. We do prepare it with you: comparing methods and fee terms, assembling the review documents, answering the technical questionnaire, and sequencing development around the review calendar.

  • Yes. We usually design the integration and operating procedures around the contracts already in place, and when fee or settlement-cycle terms change, only the reconciliation rules need to be re-aligned.

  • By default we store no card data and use provider tokens instead. Data retention scope and access rights are defined at design time, and processing records and access logs are kept as the evidence each standard requires.

  • You can run it in-house, jointly, or hand it to us. In every case you receive the reconciliation rules, the incident runbook, and the provider escalation contacts, so the procedure survives a change of owner.

  • We configure reports and detection rules to explain differences at T+1. Transaction states for authorization, cancellation, refunds, and settlement are aligned with reconciliation rules so the origin of a difference can be traced.

  • Read access comes first. Transaction views, logs, and provider administration are opened only to the scope needed for intake and diagnosis. Refund execution and rule-change permissions are assigned after approval procedures are defined.

  • We share the findings from the first stage, then agree scope and schedule on that basis before delivery. A finished request for proposal is not required: the current environment and the outcome you want are enough to start.

11Related insights

Further reading

Insights on this subject.

See all insights
Engineering & Operations

Does connecting a recurring-payment API complete a subscription service?

Subscription billing design connects payment methods, contracts, charges, payment attempts, and entitlements through change, failure, and cancellation policies. A successful first payment still leaves responsibility for next month’s failure, cancellation during retries, plan changes, and access revocation.

Reliability & Observability

Payment succeeded, but the order is missing: designing payment and order consistency

Payment/order consistency separates payment facts from order and fulfillment records, then recovers only missing steps using verified evidence. External approval and a local database write may not complete together. Treating an unknown outcome as failure can cause duplicate payments or issuance.

Reliability & Observability

Why partial-cancellation amounts drift: separating discounts, shipping, and refunds

Calculate a partial cancellation as the difference between the confirmed current balance and the amount that should remain after cancellation, then reconcile discounts, shipping, and successful cancellations. Equal product prices do not imply equal individual refunds when remaining-item discounts and shipping conditions change.

12Related resources

Resources for this service

Guides and checklists you can use during review and kickoff.

See all resources

Contact

Contact us

Tell us your current environment and target outcome, and our team will review it and reply.

Direct line

Phone lines are open weekdays 09:00–18:00

ServicePayment Integration

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